Encompass

Instance ID Missing
Please close Encompass. Then go here: C:\SmartClientCache\Apps\Ellie Mae\Encompass -- RemoveUAC -- check all boxes and hit remove. Restart Encompass. If it ...
Thu, Jul 29, 2021 at 4:18 PM
PDFs Are Not Viewable
If you go to Settings -- Apps -- Default Apps -- choose app by file type -- .pdf , is it set to Adobe Reader or Acrobat? Please set it to Adobe Reader. ...
Thu, Jul 29, 2021 at 4:23 PM
eFolder Print Error After Update
If you are seeing the Printer Error -20 when printing to the eFolder, please contact helpdesk@capcenter.com . IT is working on an application to fix this on...
Thu, Jul 29, 2021 at 4:33 PM